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Valued Contributor.
Valued Contributor.
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Install HPSM 7.11 to Windows Server 2012 R2

Good afternoon!
Tell me, is it possible to install HP Service Manager 7.11 on Windows Server 2012 R2?
Is it possible, is there an instruction on how to install and transfer licenses?

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Acclaimed Contributor.
Acclaimed Contributor.

Re: Install HPSM 7.11 to Windows Server 2012 R2

Licfile.txt must be in "Program Files (x86)\Common Files\Hewlett-Packard\HPOvLIC\data\LicFile.txt"

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Valued Contributor.
Valued Contributor.

Re: Install HPSM 7.11 to Windows Server 2012 R2

Thanks for the answer.
And which ODBC to configure? (32-bit) or (64-bit)
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Micro Focus Expert
Micro Focus Expert

Re: Install HPSM 7.11 to Windows Server 2012 R2

C:\Windows\SysWOW64\odbcad32.exe

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Valued Contributor.
Valued Contributor.

Re: Install HPSM 7.11 to Windows Server 2012 R2

Thanks for the answer!
Do you need to prescribe something in environment variables?
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Micro Focus Expert
Micro Focus Expert

Re: Install HPSM 7.11 to Windows Server 2012 R2

So just to review installing Service Manager 7.11 on Windows 2012 R2 is the same as any other Windows Server. The steps don't change. I'm not sure where you're database resides or if it's Oracle or SQL Server, however, let's assume it's SQL Server.

 

1. Install the RTE

2. Configure the C:\Windows\SysWOW64\odbcad32.exe to connect to SQL Server

3. Install the licfile per the earlier answer

4. If this is a new install start Service Manager and follow the install wizard to connect and upload data to SQL Server

5. If the database is a backup from a pre-existing install then you update the sm.ini to connect to restored database on SQL Server, start SM and connect

 

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Knowledge Partner
Knowledge Partner

Re: Install HPSM 7.11 to Windows Server 2012 R2

No, you don't 🙂
Regards,
Breno Abreu

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Valued Contributor.
Valued Contributor.

Re: Install HPSM 7.11 to Windows Server 2012 R2

I have never installed a server HP SM before. I only supported the work. Now I was asked to transfer the HPSM from Windows Server 2008 to Windows Server 2012 R2.
Database MS SQL
Where to install RTE?
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Micro Focus Expert
Micro Focus Expert

Re: Install HPSM 7.11 to Windows Server 2012 R2

You can put it anywhere you want on the Windows Server, but the default is usually c:\program files (x86). You can find the 7.11 Installation Guide here: https://softwaresupport.softwaregrp.com/doc/KM753873

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Valued Contributor.
Valued Contributor.

Re: Install HPSM 7.11 to Windows Server 2012 R2

Thank you for your responses!
How can I transfer all patches and improvements to a new server?
Can i use the command sm -system_unload?

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Valued Contributor.
Valued Contributor.

Re: Install HPSM 7.11 to Windows Server 2012 R2

How to transfer all the improvements?
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Knowledge Partner
Knowledge Partner

Re: Install HPSM 7.11 to Windows Server 2012 R2

All improvements are on the database.
Regards,
Breno Abreu

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