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Absent Member.
Absent Member.
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Integrating HP service manager WEB client to an extran portal [enportal from edge technologies]

one of my major customer has a new Commercial portal from Edge technologies [enportal]

And they are trying to integrate some of HP products being used at etisalat  [PI,NNM,SM,OMi,OMU].

1- NNMi is successfully integrated

2- now they are trying to integrate our HP SM ver 9.x to this portal.

    But they are facing some issues

 

 

The following are the issue they raised:

 

  • Service Manager (SM) Application is using a lot of Javascript libraries.

The Javascript libraries appear assuming SM application running in a browser window as an only application.

That is, it assumes to be the top application inside a browser window.

 

  • In order for it to be proxied inside a portal container, the SM application needs to run inside a portal iframe.

That is, the SM application needs to be also run inside an iframe which is not the top window in a browser window.

 

  • Has an SM application been known to be able to run inside an iframe?

Is that technical possible?

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Absent Member.
Absent Member.

HI kamal,

Did you manage to resolve this? I am having the same issue.
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Absent Member.
Absent Member.

Although it should not be changed, the smlogin.jsp file controls the behavior of the SM Web Tier relative to frames/etc.

 

Excerpt from smlogin.jsp:

<script type="text/javascript">

  if (top.location != location) {

    top.location.href = document.location.href

  }

</script>

 

Note: Here is an older KM document which indicates running within an iframe is not supported

http://support.openview.hp.com/selfsolve/document/KM159611

 

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Absent Member.
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solution for this? im trying to use a iframe or object but only works on IE7. X-Frame-Options:"DENY"
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