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Pat2
Absent Member.. Absent Member..
Absent Member..
‎2016-02-02 16:05
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Is Web Client faster than Desktop client?

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Have any performance tests been documented on 9.3x or 9.4x comparing spead of the 2 clients?

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Malcolm Bell
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‎2016-02-02 18:35

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As Carlos said, "it depends". Architecturally, the windows client communicates directly with the SM application server. Web clients go from browser > web server (IIS/apache etc) > tomcat > SM application server. A robust web tier will give you speedy performance, but an under-provisioned web tier will be disappointing. 

There are whitepapers on the Support site that provide details on system requirements and server configurations based on your number of concurrent users. There are whitepapers that provide benchmarks showing performance/load testing of SM web tiers over time and versions. If you had a bad experience on a previous version, that might help convince you.

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Carlos_V_SM
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‎2016-02-02 16:29

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Hello Pat2.

hope you are doing well.

according to your case description there is not documentation about it, that will depends of the workload from your environment, deployments, patches, users logged in the tool and of course the capacity for your hardware, etc.

best regards

Carlos Villalobos R
Customer Support Engineer
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Malcolm Bell
Admiral Admiral
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‎2016-02-02 18:35

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As Carlos said, "it depends". Architecturally, the windows client communicates directly with the SM application server. Web clients go from browser > web server (IIS/apache etc) > tomcat > SM application server. A robust web tier will give you speedy performance, but an under-provisioned web tier will be disappointing. 

There are whitepapers on the Support site that provide details on system requirements and server configurations based on your number of concurrent users. There are whitepapers that provide benchmarks showing performance/load testing of SM web tiers over time and versions. If you had a bad experience on a previous version, that might help convince you.

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