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Super Contributor.
Super Contributor.
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Is it possible to create SLT to calculate each assignment group ?

Hi Everyone,

 

Does anyone have adding SLT for each assignment group on Incident Management Module?

I just want to ask,  is it possible to create SLT to calculate each assignment group handling ticket in INcident Management? if yes, please kindly let me know the way.

 

Thanks guys,

Regards,

Ucux

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