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Is there a way to mass related tickets

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Is there a fast and easy way after the fact, to go in and relate a bunch of Interactions to a change or Incident?  Instead of doing it one by one?

 

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Re: Is there a way to mass related tickets

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Hello,

There is no such functionality at the moment. However, there is an open Enhencement Request about this feature. You can check it at the following link:

https://softwaresupport.hpe.com/group/softwaresupport/search-result/-/facetsearch/document/KM1407144

At the moment it is in deferred state.

Thank you.

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Re: Is there a way to mass related tickets

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Hello,

There is no such functionality at the moment. However, there is an open Enhencement Request about this feature. You can check it at the following link:

https://softwaresupport.hpe.com/group/softwaresupport/search-result/-/facetsearch/document/KM1407144

At the moment it is in deferred state.

Thank you.

View solution in original post

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Re: Is there a way to mass related tickets

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Thanks

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