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Issue installing Smart Analytics

Hello experts, 

I'm trying to install Smart Analytics, but keep getting the message that some errors occured and then get a 500 error when I try to see the Smart Analytics page. 

We believe it may have something to do with the ports being opened or not, how should we proceed?

Smartissue.pngsmartissue2.png

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Micro Focus Expert
Micro Focus Expert

Re: Issue installing Smart Analytics

Give me the exact steps your'e taking to get to that 500 error.

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