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Acclaimed Contributor.. Acclaimed Contributor..
Acclaimed Contributor..
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Issue with inbox

I am facing an issue with the inbox.
When I try to do a group by, the inbox is behaving weird. Attached is teh screenshot explaining the issue.

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Acclaimed Contributor.. Acclaimed Contributor..
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Re: Issue with inbox

I checked in out of the box setup of SM9.20
Created an inbox, group by on Assignment Group  & priority. The same behavior is seen.
is this something whcih i am doing wrong ?

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Honored Contributor.
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Re: Issue with inbox

Hi 

 

Once you refresh the queue and navigate the queue again , does the issue still exists?

 

Regarsd 

AA

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