Honored Contributor.. ulto1 Honored Contributor..
Honored Contributor..
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Ldap parameters to search in specific OUs

Hi Guys,
SM 9.52.

We are service provider company & we have multi-tenant environment.

We have integrated SM with Multiple LDAP ( each one for a specific client). 

Now for this new client, his users are stored in different OUs under the root. So we had to put the root ldapserver1 in the sm.ini file. If we do so, whenever the user is logging to SM, it is taking like 20 seconds to login.

ldapserver1:IP%389%"DC=domain,DC=com"

Is there another parameter that we can add in sm.ini where we can specify the OUs that need to be searched? 

Or in the ldapserver1, can we have it in a format that will search the specific OUs? (we have 4 OUs that are on the same level, & they all have users.)
for example ldapserver1: IP%389%”OU1”,”OU2”,”OU3”,”OU4” 

does this work? has anyone tried this?

Please let me know.

Thanks

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3 Replies
Micro Focus Expert
Micro Focus Expert

Re: Ldap parameters to search in specific OUs

Hello

I would recommend following this example, it doesn't use multiple organizational unit but it uses more than 1 Domain Component

 

https://docs.microfocus.com/itom/Service_Manager:9.62/EnableIntegrationToLdap

 

Hope it helps.

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Honored Contributor.. ulto1 Honored Contributor..
Honored Contributor..

Re: Ldap parameters to search in specific OUs

Hi Robcord,
Thank you for your reply. But could you please copy & paste the document here? I don't have access to the link you have provided.

Thanks
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Knowledge Partner Knowledge Partner
Knowledge Partner

Re: Ldap parameters to search in specific OUs

I'm not aware about the syntax you can use at sm.ini and not even if it's possible but... At operator record you can set the LDAP Base Name and even the user DN... I've already used both and they work 🙂
Regards,
Breno Abreu

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