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License File

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I was getting message: HP Service Manger license expires in 7 days so I replaced LicFile.txt file with new LicFile.txt file restarted service manage and I'm still getting this message.   I ran sm -reportlic and it shows that my license will expire in 7 days.

 

any suggestions would be a great help

 

Thanks

Clyde

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I found the issue there was an sm process still running and I had to manually stop

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Either you accidentally saved the original license or the new license code is incorrect.

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Hi Clyde,

 

Just in case you are using Windows Server 2008 you'll need to check for the license file in the following path:

 

%PROGRAMDATA%Hewlett-Packard\HPOvLIC\data\LicFile.txt

 

It might be you are actually needing to place it there instead of using the other path that will be:

 

C:Program Files\Common Files\Hewlett-Packard\HPOvLIC\data\LicFile.txt

 

Regards,

Alex

HP Support
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For Service Manager, the license file is located in the application RUN directory. For example:

C:\Program Files (x86)\HP\Service Manager 9.30\Server\RUN\LicFile.txt

 

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Hi,

Yes it does simply means either you have trail version license or code is not valid.
So ask HP to generate the new lic file fro you.

hth,
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I found the issue there was an sm process still running and I had to manually stop

View solution in original post

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Can you tell me what this process is?

 

Regards

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