New Ranks & Badges For The Community!
Notice something different? The ranks and associated badges have gone "Star Fleet". See what they all mean HERE
Highlighted
Absent Member.. Absent Member..
Absent Member..
357 views

Link record for incident related problem records

Jump to solution

I'm trying to come up with a solution that shows incident related list of problem records on the ess.browse.incident screen.  However, I want to show the rcstatus field and not the status field of the problem record. Here is how it currently looks:

and I can see the screlation entry where it gets the information:

But instead of "Updated" which is from the status field, I want the rcstatus field:

 

I can NOT find any link record that puts this information into the screlation table.  Is there one... or is there a process that runs that determines what information is put in the desc field of the screlation entry?

 

Thanks

Tags (3)
0 Likes
1 Solution

Accepted Solutions
Absent Member.. Absent Member..
Absent Member..

Found it... screlconfig and modify the rootcause entry!

View solution in original post

1 Reply
Absent Member.. Absent Member..
Absent Member..

Found it... screlconfig and modify the rootcause entry!

View solution in original post

The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.