We are going from Windows full client to webclient in SM9. In the full client you had the option to set the cursor in a textarea and use magnify function in order to read all updates to a case. Has anyone done any thing to solve this in the webclient since that is not available there?
Many tickets in our system have a lot of updates done to them and to ask users to use ctrl+a, ctrl+c and paste the text into notepad seems so 80´s.....
Yes, it should. Check to see if you have a pop-up blocker turned on. It may block the magnify popup.
Also, if using IE 7 or 8, compatibility mode is recommended.