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Absent Member.
Absent Member.
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Magnify in SM9 webclient?

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We are going from Windows full client to webclient in SM9. In the full client you had the option to set the cursor in a textarea and use magnify function in order to read all updates to a case. Has anyone done any thing to solve this in the webclient since that is not available there?

 

Many tickets in our system have a lot of updates done to them and to ask users to use ctrl+a, ctrl+c and paste the text into notepad seems so 80´s.....

 

//T

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Absent Member.
Absent Member.

Thats isnt working for me, john. This should work, for example, in the journal update, correct?

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Absent Member.
Absent Member.

Yes, it should. Check to see if you have a pop-up blocker turned on. It may block the magnify popup.

Also, if using IE 7 or 8, compatibility mode is recommended.

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Micro Focus Expert
Micro Focus Expert

I recalled on one version of SM 7.11 web client, my F2 did not work but Alt-F2 or Shift-F2 did the job. You could try those.

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Absent Member.
Absent Member.

Great, thanks!

 

//T

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