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Honored Contributor.. Ivis Honored Contributor..
Honored Contributor..
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Manual Approval of change

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Hi - perhaps my system is out there, but here is what I want: 

Change Management takes control of the change when it enters the Analasys & Validation phase. 

There is a group called Change Managers - where one must approve is set up. 

When they enter the change Approval Status is set to approved automatically and they want manual apporoval. 
So it looks like when a member of the apporval group takes control the approval status is changed to approved. 

Moving on -> They want a CAB phase for changes that needs more discussion -> same issue here. Sends the ticket to CAB phase - approval status is approved at once and it just skips to deployment phase. 

Is there a way to force manual approval? I have tried to set up rulesets that sets approval.status= ''pending' but this does not work. 

Looks like as long as you are a member of the approval group - changes will be automatically approved anyawas. 

Ivis. 

 

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Honored Contributor.. Ivis Honored Contributor..
Honored Contributor..

Re: Manual Approval of change

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Forget about it - set approval on open to false in object recoord. 

My brain sometimes.... 

Ivis out. 

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Honored Contributor.. Ivis Honored Contributor..
Honored Contributor..

Re: Manual Approval of change

Jump to solution

Forget about it - set approval on open to false in object recoord. 

My brain sometimes.... 

Ivis out. 

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