New Ranks & Badges For The Community!
Notice something different? The ranks and associated badges have gone "Star Fleet". See what they all mean HERE
Highlighted
Absent Member.. Absent Member..
Absent Member..
758 views

Mass update functionality for a particular field

Hi Experts,

 

We have a requirement of

 

On the incident list form, behind the “More” button, add a button (EN) “Specific Update” (FR) “Update en masse spécifique” to mass update the value of the fields “UAT Release ” and/or “Production Release” on the Incident tickets ticked.

 

When clicking on the “Specific Update” button, a wizard displays the 2 editable fields UAT Release and Production Release, where the new values will have to be filled in.

 

 

Rules on the “ UAT Release” and “Production Release ” mass updates:

-       If there is a control on those fields, they are not performed

-       If the user does not have the right to modify the ticket, the update is not processed

 

After mass update, display the number of tickets updated out of the number of tickets of the selected list of incidents.

 

For each value modified on “UAT Release ” and “Production Release”, an activity is added on the Activity tab:

 

Mass UAT Release” => “UAT Release from XXX “Mass Production Release” => “Production Release from XXX to YYY”

 

 

Please suggest how to acheive this.

 

 

0 Likes
3 Replies
Highlighted
Admiral Admiral
Admiral

Hi,

 

I think this is a pure customization and you should consult PSO team on this. We can add the Specify Update in the screen but with the function to open a new wizard we need to heavy customize the system. Also, PSO team is experts on customization and they can help you with!

 

Thank you and Best regards,

If you find that this or any other post resolves your issue, please be sure to mark it as an accepted solution.
If you are satisfied with anyone’s response please remember to give them a KUDOS by clicking on the STAR at the bottom left of the post and show your appreciation.
0 Likes
Highlighted
Absent Member.
Absent Member.

Hi,

 

Try using "Complex Update" for a single field.


Assign Kudos by clicking on Star on your left ,if this post helped you in any manner...Thanks...

Gaurav
Highlighted
Absent Member.. Absent Member..
Absent Member..

Hi , That was not the one we are looking out for. We should have a field same like " Mass Update" which inturn opens a new wizard and the wizard should contain only the new fields which were created and after mass update it should log an activity log in IM about the update for Tickets.

 

 

0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.