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Honored Contributor.
Honored Contributor.
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Maximum character limit option is not working

Hi Experts,

 

As part of some requirement I have set the maximum character limit of description field in incident forms as some value via the properties. And it is working for all other phases except the close phase. Still I am able to give more characters than the limit in close phase.

Can anyone tell me a solution to resolve this.

 

Thanks in Advance.

 

Regards,

Sandhu Mol

 

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Honored Contributor.
Honored Contributor.

Re: Maximum character limit option is not working

Hello Sandhu Mol

Thanks for contacting us.

based on your request and previous cases, there is an Enhancement Request that it has already been completed and highly recommend to take a look a it, i will leave the link down below.

https://softwaresupport.softwaregrp.com/group/softwaresupport/search-result/-/facetsearch/document/KM1087424

Let us know what you think.

BR!

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Honored Contributor.
Honored Contributor.

Re: Maximum character limit option is not working

Hi ,

 

Thanks for your replay.

But I don't have access to that site.

 

Thanks & Regards,

Sandhu Mol

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