Memory Outage HP SRC


We're facing a memory outage issue on the servlet related to the HPSM-HPSRC integration (port 13083). Kindy find below the servlet configuration content :

# start a Service Manager listener

# sm -unlockdatabase

# sm

sm -loadBalancer -httpPort:13080 -log:../logs/sm.loadbalancer.log

# Servlets dedicated to SM Client connections
sm -httpPort:13081 -httpsPort:13082 -sessiontimeout:30 -log:../logs/sm13081.log
sm -httpPort:13083 -httpsPort:13084 -sessiontimeout:30 -log:../logs/sm13083.log
sm -httpPort:13085 -httpsPort:13086 -sessiontimeout:30 -log:../logs/sm13085.log
# Servlets dedicated to SM Integrations
sm -httpPort:13087 -httpsPort:13088 -debugnode:1 -heartbeatinterval:1800 -sessiontimeout:30 -webservices_sessiontimeout:120 -log:../logs/sm.CIT.log
sm -httpPort:13089 -httpsPort:13090 -debugnode:1 -heartbeatinterval:1800 -sessiontimeout:30 -webservices_sessiontimeout:120 -log:../logs/sm.BSM.log
sm -httpPort:13091 -httpsPort:13092 -debugnode:1 -heartbeatinterval:1800 -sessiontimeout:30 -webservices_sessiontimeout:120 -log:../logs/sm.CRM.log
sm -httpPort:13093 -httpsPort:13094 -debugnode:1 -heartbeatinterval:1800 -sessiontimeout:30 -webservices_sessiontimeout:120 -log:../logs/sm.RC.log
sm -httpPort:13095 -httpsPort:13096 -debugnode:1 -heartbeatinterval:1800 -sessiontimeout:30 -webservices_sessiontimeout:120 -log:../logs/sm.UCMDB.log
#sm -httpPort:13097 -httpsPort:13098 -debugnode:1 -sessiontimeout:60 -webservices_sessiontimeout:60 -log:../logs/sm.13097.log

# Servlets for Future Integration Usage
#sm -httpPort:13099 -httpsPort:13100 -debugnode:1 -sessiontimeout:60 -webservices_sessiontimeout:60 -log:../logs/sm.13099.log

sm -scautolistener:12670 -log:..\logs\scauto.log

# When unable to start the server as a service
# uncomment the following line to produce an output
# file which may contain some information from the
# Java JVM.
#cmd /c "sm" > C:\\process_stdout 2>&1

# start background schedulers

sm system.start


After each application restart, we have the same behaviour. The memory usage still increasing until the service fails and SRC application became unreachable

Kindly advice





The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.