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Honored Contributor.
Honored Contributor.
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Need an info on approval.status field

Hi Experts,

Just I need an info about approval.status field in Change management.

How the approval.status field is getting populated with approved values.

So Basically, if all the approvers in approval phase is approved, then the approval.status becomes approved, where does this exactly happening?

Regards,

Shalini R

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4 Replies
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Established Member..
Established Member..

Re: Need an info on approval.status field

The logic in approval engine for this is: 

1. Approve the aprproval record,  set the values of approval record.

2. Update the approval.status, current.pending.groups, future,groups of the ticket. in your case, the cm3r will be updated.

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Honored Contributor.
Honored Contributor.

Re: Need an info on approval.status field

Thanks Mickey.

yes, Cm3r is getting updated.. but somewhere it should be defined to get updated. Where that kind of calculations are defined??.

Regards,

Shalini R

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Acclaimed Contributor.
Acclaimed Contributor.

Re: Need an info on approval.status field

did you check triggers for that table ?

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Honored Contributor.
Honored Contributor.

Re: Need an info on approval.status field

Yes i have checked. But nothing is related to Approval status.

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