Micro Focus Expert
Micro Focus Expert
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OBM integration event creation time

Hello team,

I have SM integrated with OBM, and i'm getting the alarms correctly.

Nevetheless, i want to input to a SM field the event creation time on OBM side.

I tried checking on the BDM mapping but version 1.1 does not have nothing like that. Nevetheless version 1.0 has something called "time-created". I tried to create the same on version 1.1, but it's not working.

By any chance anyone had this requirment?

 

Regards and thanks in advance

Jaime Abreu

 

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2 Replies
Commodore Commodore
Commodore

We have an OBM to SM integration where we are able to see the Time OMi Event Created in the update.action of the incident.

However , the field consists of a lot of other information as well and it is an array field.

You could try writing a JavaScript and execute it only for incidents logged via the integration user for OBM and store it in a new field. 

Regards,
Matilda
Micro Focus Expert
Micro Focus Expert

Hello Matilda,

 

Thanks for the suggestion. I did that already, but this comming from the update.action field comes as string, not a date

 

Thanks anyway

Jaime

 

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