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Super Contributor.
Super Contributor.
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Pictures icons in buttons is not shown

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Hello Community.

Help me please. In Knowldege Management - Published document. When i enter in published document not visible any picture on button Voteup, LeaveComment,VoteDown in web and in full client. Earlier pictures in these buttons are displayed.  In attach screen my client. Tell me please how to fix it?

 

My server HP Service Manager 9.35 P2.

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Knowledge Partner
Knowledge Partner

Re: Pictures icons in buttons is not shown

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Take a look for records with application "kmattachments" in your SYSATTACHMENTS table . 

Maybe someone deleted the img's files. For instance they are: vote up.png, comment.png, vote down.png;

If they are there, review the HTML in your View for the Document Type. Knowledge Managemente > Configuration > Document Types... Then Modify button and review your img reference.

Let me know if it's worked.

Best Regard

Breno Abreu

 

 

Regards,
Breno Abreu

If you feel this was helpful please click the KUDOS! thumb below!

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Knowledge Partner
Knowledge Partner

Re: Pictures icons in buttons is not shown

Jump to solution

Take a look for records with application "kmattachments" in your SYSATTACHMENTS table . 

Maybe someone deleted the img's files. For instance they are: vote up.png, comment.png, vote down.png;

If they are there, review the HTML in your View for the Document Type. Knowledge Managemente > Configuration > Document Types... Then Modify button and review your img reference.

Let me know if it's worked.

Best Regard

Breno Abreu

 

 

Regards,
Breno Abreu

If you feel this was helpful please click the KUDOS! thumb below!

View solution in original post

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Super Contributor.
Super Contributor.

Re: Pictures icons in buttons is not shown

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Thank you very much.

 

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