Process Designer Guide
We are using SM 9.20 and upgrading to 9.41.
As we haven't used process deisgner so far, can you plesae suggest where to start with for understanding the process designer?
Is there any url related to process designer?
Thanks in advance.
Re: Process Designer Guide
Here are some documents would help:
Process Designer Migration Guide:
SM Process Designer Content Pack 9.30.3 - Administrator's Guide
Service Manager (SM) Process Designer Content Pack 9.30.3 - Release Notes
Process Designer Content Pack 9.30.3 Best Practices Guide
It's a big work to ugrade from a customized early version to 9.41.
As Andery mentioned in your previous post, if needed, you could contact us any time to get information of our Upgrade Factory program.