Re: RSA Envision 4.0 integration with HPSM
Web Services is one of the primary options for integrating other tools and products with Service Manager.
- SM provides a number of WSDL files for communicating with the various modules
- SM can also consume an external WSDL file to communicate with a 3rd-party Web Service
Event Services and text import/export are two other options for moving data into and out of Service Manager.
SCAuto and Connect-It are two tools that can act as a bridge between SM and another product. However, I'm not aware of an adapter that is specific to RSA Envision.