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Raw Metrics and Sum Metrics in timeDuration4probsummary

Hi,

Just want to Know the fields and their calculation method of Raw Metrics and SumMetrics in table timeDuration4probsummary

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Respected Contributor.
Respected Contributor.

Re: Raw Metrics and Sum Metrics in timeDuration4probsummary

What are you attempting to accomplish? Maybe there are different solutions for what you are attempting to accomplish. I use clock rules for accomplishing duration for time on ticket spent for groups, statuses, etc.

 

Joe

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