Raw Metrics and Sum Metrics in timeDuration4probsummary
Just want to Know the fields and their calculation method of Raw Metrics and SumMetrics in table timeDuration4probsummary
Re: Raw Metrics and Sum Metrics in timeDuration4probsummary
What are you attempting to accomplish? Maybe there are different solutions for what you are attempting to accomplish. I use clock rules for accomplishing duration for time on ticket spent for groups, statuses, etc.