Super Contributor.
Super Contributor.
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Remove button close from Incident Ticket

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Hello guys,

 

I have SM 9.40 and currently, I'm trying to remove close button from incident ticket but i couldn't find any button close on display option imIncident.View and actions from the workflow.

Here's the screen capture the ticket:
test.JPG

test1.JPG

Is there anyone have any experienced about this? Appreciate for anything helps.

 

Best Regards,

Ucux

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Honored Contributor.
Honored Contributor.

The arrow from Recovery to Close. Try to check that

.review to close.PNG

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Honored Contributor.
Honored Contributor.

The arrow from Recovery to Close. Try to check that

.review to close.PNG

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Super Contributor.
Super Contributor.

Hi Sandy,

 

Thanks a lot dude.

 

Regards,

Ucux

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