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Acclaimed Contributor.
Acclaimed Contributor.
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Remove request for contact information from SRC request

After press "Request Now" button, a form "Verify Delivery Information" displayed.

I need do next - "Contact information" tab

- must be removed from form

or

- skip filling it to the user

and store only one value for field "Contact method" (without user interaction for this field)

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7 Replies
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Acclaimed Contributor.
Acclaimed Contributor.

Re: Remove request for contact information from SRC request

I can use triggers to change value after SD will be created, but is it possible set default value and read only on form for user ?

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Honored Contributor.
Honored Contributor.

Re: Remove request for contact information from SRC request

in Tailoring>SRC Tailoring, when you edit those fields, You will have an option of "Read-only" in the field Modifiability. Then when you click next you will have the option to enable checkbox for "Default value" and the define a Value.

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Acclaimed Contributor.
Acclaimed Contributor.

Re: Remove request for contact information from SRC request

I talking about this

Contact_Method.jpg

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Honored Contributor.
Honored Contributor.

Re: Remove request for contact information from SRC request

Ditto.

Notifyby.PNGDefaultvalue.PNG

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Acclaimed Contributor.
Acclaimed Contributor.

Re: Remove request for contact information from SRC request

Sorry, can't find it in my system 9.3.

Help me with it.

This is my first screen of SRC Tailoring

Contact_Method_2.jpg

I  beileve, that there is no any setting here. And at your screenshots i read note that this is settings for custom fields, but that "Verify Delivery Information" is not a custom, is't it ?

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Honored Contributor.
Honored Contributor.

Re: Remove request for contact information from SRC request

if you select that single entry you have and click on "Configure Sections" below, what option you have? Mine will show 2 entries - on of it is "Contact Information" that IF you click "Configure Fields" - Will show the "Contact Method". Check firts on your end as my version is 9.32.

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Acclaimed Contributor.
Acclaimed Contributor.

Re: Remove request for contact information from SRC request

There is nothing there (in my)

Contact_Method_3.jpg

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