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Honored Contributor.. Honored Contributor..
Honored Contributor..
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Request to auto export report in CSV

Hi All,

My user will like to have auto export report to csv format based on following requirements:

1) Once operator created the Incident ticket with severity 1 and 2

2) Export with CSV format

3) Once ticket created it will generate report and send to shared drive

4) status or priority change it also will be trigger

Appreciate that if anyone can advice

Thanks

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Acclaimed Contributor.
Acclaimed Contributor.

Re: Request to auto export report in CSV

I think you need make a trigger which will take all data you need to Array(light version of report) and then save it to file (writeFile function)

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Honored Contributor.. Honored Contributor..
Honored Contributor..

Re: Request to auto export report in CSV

Hi,

Thanks for your reply,

Could you give me some steps on technical part?

Thanks

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Acclaimed Contributor.
Acclaimed Contributor.

Re: Request to auto export report in CSV

1) Add trigger for your table.

2) Set condition in this trigger when it must start

3) The function writeFile("c:\\report.txt","d", report)

4) report is variable which contain data you need to set in report

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