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Roadmap für die Weiterentwicklung des HP Service Managers & ITIL-Service Operation

 Hallo,

ich möchte gern ein Roadmap für die
Weiterentwicklung des HP Service Managers haben.

Parell dazu möchte ich auch gern detaillierte Papers oder Blogs über HPSM 9.50 und wie diese Version die Service Operation nach ITIL-V3 implementiert/umsetzt.

Können Sie mich bitte helfen?

Danke 

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Re: Roadmap für die Weiterentwicklung des HP Service Managers & ITIL-Service Operation

Kann nicht Deutsch so gut sprechen...Englisch ist ok?

About blogs, there's one:

/t5/IT-Service-Management/bg-p/sws-ITSM_BLOG#.WJGqaPiXBA8

I not aware of public sources hosting ITSM product roadmaps. Surely HPE sales agents may have some information regarding the future, but I have not seen roadmap of next 2-3 years, for example.

Vivit organizes every now and then sessions covering ITSM tools and their development, but they mostly cover a next version's features. Please see the latest below:

https://c.ymcdn.com/sites/www.vivit-worldwide.org/resource/collection/7DD1B4EB-6C80-44DB-90E2-616AAF5A87BB/2016_Aug_31_Preview_of_Next_HPE_Service_Manager_&_ITSM_Automation_Suite.pdf

So I recommend contacting HPE sales folks to a deeper insights what's going on.

---
Moving on, this account is no longer active. Best regards, Kelalek
- So Long, and Thanks for All the Fish
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