Community in read only mode June 18 & 19
This community will be set in READ ONLY mode for a while on Tuesday June 18 into Wednesday June 19 while we import content and users from our Micro Focus Forums community site. MORE INFORMATION
Highlighted
Trusted Contributor.. Madddy Trusted Contributor..
Trusted Contributor..
78 views

SAML SSO Configuration in service Portal - mixed Mode

Hi 

After configuring SAML SSO, the only difference I am seeing is login page, earlier we were using Service portal login page but now we are using ADLS login page, in both the place user has to type his username & Password

we are expecting SSO login with typing username & Password i.e when user Opens the URL, it should take AD credentials to login

we opened a support case to take assistance from support team but they confirmed that is the actual behavior,  even in the below URL. I only see the details of logging in from ADLS Page.

https://docs.microfocus.com/itom/Service_Management_Automation_-_SM:2018.08/Configure-SAML-SSO_19895115

Can someone add more light on expected behavior and steps/Document.

Service Portal = 2018.08
SM Application = Codeless
SM App version = 9.52.0011
SM Web Client = 9.52.202

Regards,

Madhan

Labels (1)
0 Likes
2 Replies
Micro Focus Expert
Micro Focus Expert

Re: SAML SSO Configuration in service Portal - mixed Mode

Hello,

Could you please confirm what is your exact concern regarding this situation?, it seems that this is the normal behavior or SMA.

0 Likes
Trusted Contributor.. Madddy Trusted Contributor..
Trusted Contributor..

Re: SAML SSO Configuration in service Portal - mixed Mode

Hi Robcard,

We are expecting SAML SSO to work as it works in SMAX (SAML - SSO).

Currently user is directly to ADSL login Page where user has to type his username & Password only then it is allowing the user to login to Service Portal. In servie Manager user does not have to provide his username/password since it takes NT credentials to login. 

Regards,
Madhan

0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.