SAML SSO Configuration in service Portal - mixed Mode
After configuring SAML SSO, the only difference I am seeing is login page, earlier we were using Service portal login page but now we are using ADLS login page, in both the place user has to type his username & Password
we are expecting SSO login with typing username & Password i.e when user Opens the URL, it should take AD credentials to login
we opened a support case to take assistance from support team but they confirmed that is the actual behavior, even in the below URL. I only see the details of logging in from ADLS Page.
Can someone add more light on expected behavior and steps/Document.
Service Portal = 2018.08
SM Application = Codeless
SM App version = 9.52.0011
SM Web Client = 9.52.202
We are expecting SAML SSO to work as it works in SMAX (SAML - SSO).
Currently user is directly to ADSL login Page where user has to type his username & Password only then it is allowing the user to login to Service Portal. In servie Manager user does not have to provide his username/password since it takes NT credentials to login.
When I use IE then it does not ask for credentials and directly logs me to service portal, I am able to achieve my requirement but still not sure if this the normal behaviour .
Can someone confirm the out come of SAML SSO Please