Honored Contributor.. alexdc12 Honored Contributor..
Honored Contributor..
373 views

SM 9.34 Inactivity timer

Jump to solution

Hi

Some of our IT operators have had their login ID chagned, their old login id was in the inactivty timer "Do Not terminate these logins" list and they never timed out, now i have added their new user ID and stopped and started the inactivity timer they are timing out? 

Does this require a system restart or anything?

0 Likes
1 Solution

Accepted Solutions
Knowledge Partner Knowledge Partner
Knowledge Partner

Re: SM 9.34 Inactivity timer

Jump to solution

No, restart is not required, just inactive stop/start buttons. Stop your inactive, do the changes, start it again. 

If you want to make sure, check if the list of users was updated in the schedule record associate to inactivy.. (don't remember the name now, you can check by the class)... This is what matters 🙂

Regards,
Breno Abreu

If you feel this was helpful please click the KUDOS! thumb below!
4 Replies
SandyAdmin Honored Contributor.
Honored Contributor.

Re: SM 9.34 Inactivity timer

Jump to solution

Have you tried stopping (Stop Inact button above) and then update users >click on Save button and then Click on Start?

0 Likes
Honored Contributor.. alexdc12 Honored Contributor..
Honored Contributor..

Re: SM 9.34 Inactivity timer

Jump to solution

 

I usually update users, click Save then Stop Inact and then Start Inact. 

0 Likes
Knowledge Partner Knowledge Partner
Knowledge Partner

Re: SM 9.34 Inactivity timer

Jump to solution

No, restart is not required, just inactive stop/start buttons. Stop your inactive, do the changes, start it again. 

If you want to make sure, check if the list of users was updated in the schedule record associate to inactivy.. (don't remember the name now, you can check by the class)... This is what matters 🙂

Regards,
Breno Abreu

If you feel this was helpful please click the KUDOS! thumb below!
Honored Contributor.. alexdc12 Honored Contributor..
Honored Contributor..

Re: SM 9.34 Inactivity timer

Jump to solution

Hi Breno

You were correct, the schedule record was not updating with the new user ids!

Thanks

Alex

0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.