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SM 9.4 charts, how to show the charts in terms of %?

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Hi All,

 

I have the requirement to show the charts with %. For example i have to show the charts showing how much percentage of incidents closed, opened, inprogress etc. Please can anyone help on this how to show charts with percentage values on y-axis based on the status of tickets?

Regards,

dmk

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Re: SM 9.4 charts, how to show the charts in terms of %?

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Thank you very much Desmond.

Regards,

DMK

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Re: SM 9.4 charts, how to show the charts in terms of %?

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Hi, dmk

Are you using SM report in SM9.4? Please provide the screenshot you are observing, your description is not clear so far.

Thanks

Desmond

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Re: SM 9.4 charts, how to show the charts in terms of %?

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Hello Desmond,

 

Yes I am using SM9.4 charts, please find the attached screent shot for reference. Currently the screenshot shows the data showing in terms of 'count', i would like see in terms of % rather than count. Also it would be greate if you help me how can we represent the charts with secondary axis. Currently chart is having only primary axis and if want to show the data in secondary axis too, dont know how to show that way.

 

Regards,

dmk

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Re: SM 9.4 charts, how to show the charts in terms of %?

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Hi, dmk

The calculation chart in SM report supports %.

Multiple axis, regardless Y or X, is not supported in SM.

Thanks

Desmond

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Re: SM 9.4 charts, how to show the charts in terms of %?

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Hi Desmond,

Thanks for your reply.

Please can you help me how to use calculation chart to full fill my need which is show the data in terms of %.

Regards,

DMK

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Micro Focus Expert
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Re: SM 9.4 charts, how to show the charts in terms of %?

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Hi, DMK

The calculate chart only exists in SM9.41 (Server/Application).

Attach the screenshot in my OOB.

You need to start report.start backgroud scheduler since the calculation in the % chart runs in background, not in the user session itself.

Thanks

Desmond

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Re: SM 9.4 charts, how to show the charts in terms of %?

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Thank you very much Desmond.

Regards,

DMK

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