SM 9.40 - Some users always getting same notification from HP SM - Request Fulfillment
I am using SM 9.40 along with:
-Windows SQL Server 2k8 r2
-Windows Server 2k8 r2
-SQL Server 2k8 r2
I am just received complaints from some users that always receiving recurring notification from HP SM. This issue only occurs for some users not all users.
here are the details:
Does anyone have experience with this issue?
Re: SM 9.40 - Some users always getting same notification from HP SM - Request Fulfillment
I believe you're talking about this:
If you don't use "Visible to customer" feature, just go to ScriptLibrary "RequestUtil" and comment row ~400:
Moving on, this account is no longer active. Best regards, Kelalek
- So Long, and Thanks for All the Fish