Valued Contributor.. Valued Contributor..
Valued Contributor..

SM-RC not syncing

We have SM7.11 RC9.13 and uCMDB 9.05. Since last two months, we have noticed SM data not synchronizing with RC properly.

Operation team able to see the CRs in RC application but Change 'Phase' and 'Phase Status’ showing in RC is NOT correct.

RC restart resolve the problem but this problem is repeating every day. Expecting permanent solution from the community.

Nothing has changed at SM and RC side.

Your support is very much appreciated.


Srikanth Gunti

The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.