Having problems with your account or logging in?
A lot of changes are happening in the community right now. Some may affect you. READ MORE HERE
Highlighted
Micro Focus Expert
Micro Focus Expert
226 views

(SM) Support Tip: How to remove complete phrases from Hot Topics Analytics

Editing the qssp.db file removes terms and phrases from being displayed within Hot Topic Analytics. However, if the goal is remove a phrase - such as "outlook message" from Hot Topics then simply adding the terms "outlook" or "message" as individual entries into qssp.db will not work because IDOL thinks each of these are different: i.e. “outlook message” vs “outlook” vs “message”

Here are the steps needed to resolve. For this example the phrase: “outlook message”  will be used. 

1. Edit %SmartAnalytics installation folder%/content1/content1.cfg
2. Add the following at the bottom of content1.cfg

//----------Filter Phrase---------//
QuerySummaryPhraseLength=1

3. Save content1.cfg
4. Edit %SmartAnalytics installation folder%/content1/main/qssp.db
5. Add the following phrase to be removed from Hot Topics

outlook%20message

Note that this is the entire phrase using %20 to indicate a space between the terms

6. Save qssp.db
7. Stop and restart IDOL Services
8. Login to Service Manager Webtier
9. Go to Hot Topics
10. The ‘box’ which displayed “outlook message” no longer appears

 

Labels (1)
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.