(SM) Support Tip: OMi-SCAuto-SM integration support
OMi-SCAuto-SM integration support .
As we know OMI -SM integration doesn't need Scauto, but OMI->Scauto-> SM integration is official supported even SM did promised it because SM SCauto -> SM integration is officially supported, for what's the data of SCauto come from,SM do not care.
Here is the simple example how OMi-SCAuto-SM integration work:
OMI server and SM server are integrated with SC Automation SDK (ScAuto).the following utilities of ScAuto can be implemented
Utility Name Description
File Monitor Utility Scfiled.exe the utility to inform SM about OMI event
Submit Monitor utility ScSubmit.exe the utility to fetch submit record from eventout table
The screenshot here how OMi-SCAuto-SM integration work
Here is the script you can use :
1.Rule transfer : ForwardingRule.Groovy (HPSM/conf/opr/integration/Forwarding Rule/ForwardingRule
2.Event send : Startscfiled .bat (/hp_omi_tools)
3.Receive ticket : executebySM.bat (/hp_omi_tools)
4.Generate XML : UpdateIDandStatus.class (/hp_omi_tools)
5.Update event : UpdateEvent.bat (/hp_omi_tools)