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SM Tip Release Control New column does not appear in List view

Release Control 9.20

 

Administrator > Configuration > Integrations > Fields > General > List Layout

 

Selected a field. On the List Layout tab, I checked, "Show in List view". It shows the columns placement while doing the configuration. But once the change is saved and activated, there is no new column in the list view.  Have logged out of Release Control, as well as rebooted the service three times.

 

Answer

1-Login to RC
2- Click on Module- Administration- Integration –Fields
3- On the Available Fields section, select General
4- Click on the Add Field button
5- Fill out with the following information
Field Definition
Name: RiskAssessment
Label: RiskAssessment
List Layout
Header: RiskAssessment
Value display format: Short Text
Value display type: Short Text
Checkbox Show in List view: checked.
Details Layout
Label: RiskAssessment
Value display type: Short Text
6- Click Save.
7- Go to Module- Administration- Integration –Service Desk Adapters
8- Click on your adapter.
9- Click on convertChange.js
10- Add the following line: generic_rfc.setField("risk-assessment", sm_rfc.get("header.riskAssessment"));
11- Click Save
12- Click Sync
13- Logout and in.
14-  Preference -> User Preferences -> Analysis -> Grid Display

The added new column will be in Avaiblable Columns.
Can add it to selected Columns.

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