Highlighted
Visitor.
111 views

SM9.35 Webtire is responding back blank page for only one view

Hi Team,

We are using SM9.35-P2 as a webtire in our region. When going to "Incident" view and Selecting particular assignment group view, It is showing empty in the page but click more--> Count --> Showing 17 Records exist.

Samething is happening for during the Incident search as well. When Searching incidents for the same assignment group it is showing the empty list. but in the count again 17 records exist.

 

It would be great, if we get any assistance for this. This issue is happening only in Production.... 😞

0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.