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Super Contributor.
Super Contributor.
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SMA-SM - Customise queries for Open and Closed tabs

We have installed SMA-SM and integrated it with Service Manager. When we log in to the portal and click on the Open or Closed tabs the number of requests does not match what we believe it should. How can we customise these queries?

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Honored Contributor.
Honored Contributor.

Hello Ben

for this, i found this documentation https://docs.microfocus.com/itom/Service_Management_Automation_-_SM:2018.05/tailor/data_management/tasks/create_stored_queries

please review it and let me know if it helps you in any way.

BR!

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