SOAP Fault Error : Mex Session Exceeded : User session still alive in DB
Dear All ,
Please help our HP SM 9.41 application is not accepting any more session because , Application end 350 sessions showing but when we are checking DB its more than 500 sessions .
Please help us to resolve session sync issue between App and DB .
The Max Session Exceeded error would be caused by a configuration limit in SM. In the sm.ini file the number of sessions that can be handeled by a single servlet is controlled by the 'threadsperprocess' setting. If you have it set to 50 and you have 7 servlets you would be limited to 350 sessions.
The DB connection issue would be a different problem. Note the number of SM sessions will not equal the number of DB sessions. All of the background procesess have DB connections and each servlet has 2 DB connections. So this may or may not be a problem based on your configuration.
For an issue like this I would recommend a support case if the above does not give you enough information to determine root cause.
1- stop all SM services
2- Open the command prompt in administration mode and Run the following command under <SM Installation Directory>\Server\RUN
3- Start SM again