Highlighted
Established Member..
Established Member..
297 views

SRC 9.40 Encrypted URL. ID of catalog item is no more appearing on SRC URL

Hi,

 

We are in the process of upgrading our HP Service Manager from version 9.30 to 9.40. We have installed Service Manager 9.40 and SRC 9.40.

 

One thing we noticed that ID of catalog item is no more appearing on URL. It was shown in older version but now URL is encrypted for example :

 

http://servername/SRC/secure/main.jsp#services/browse/c206QCM8PjpzbTpAIzw+Ojc4MTg6QCM8PjpmOGZiMWRmNA

 

 

 

SRC Version 1.30

================

1). Login to SRC

2). Browse Services Tab and open any Catalog item to submit

3). ID of the catalog item is shown in URL like http://servername/SRC/secure/main.jsp#services/itemDetails/EmailOutlookAccess

4). ID shown in URL can be used to search the catalog item from svcCatalog table

 

 

SRC Version 1.40

===============

1). Login to SRC

2). Browse Services Tab and open any Catalog item to submit

3). SRC URL does not shows the ID of catalog item, it looks like http://servername/SRC/secure/main.jsp#services/browse/c206QCM8PjpzbTpAIzw+Ojc4MTg6QCM8PjpmOGZiMWRmNA

 

Display of catalog id in SRC URL is important for us to identify the corresponding record from svcCatalog table.

 

Has anyone else faced this issue ? anyway to disable the encryption and make URL like earlier version ?

Regards,

0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.