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Trusted Contributor.
Trusted Contributor.
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Segmentation fault - (core dumped) error when Service Manager Starts

Dear Experts,

We are configuring Service Manager 9.40 in the Linux environment. We did the fresh installation with jdk1.7.0_76 (32 bit). When we start the Service Manager, we get the following error is logged in the process logs and after that no progress is happening. 

./sm: line 92: 35148 Segmentation fault      (core dumped) "${RTE_DIR}/${PROCESS_COMMAND}" "$@"

Can you please suggest what is the issue and assist us in resolving this..

Thanks in advance,

Regards

HR

 

 

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6 Replies
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Micro Focus Expert
Micro Focus Expert

Re: Segmentation fault - (core dumped) error when Service Manager Starts

Hello HR,
Hope you are doing well.

Upon investigation, I found the following documentation from HP to address this issue:
https://support.hpe.com/hpsc/doc/public/display?docId=mmr_sf-EN_US000018650

Hope this helps.

BR!

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Trusted Contributor.
Trusted Contributor.

Re: Segmentation fault - (core dumped) error when Service Manager Starts

Dear Jose_A_SM,

Thanks for your reply. I have the following JVM configuration in my sm.ini (JVMOption2:- Xss2m) as mentioned in the specified document.  but still the issue remains the same. Am I right in the following confgiuration..? please correct me if the following configuration to be changed.

JVMOption0:Xms512M
JVMOption1:Xmx1024M
JVMOption2:- Xss2m
JVMOption3:XX:+HeapDumpOnOutOfMemoryError

regards,

HR

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Micro Focus Expert
Micro Focus Expert

Re: Segmentation fault - (core dumped) error when Service Manager Starts

No - before Xss. The hypen is used in the command line syntax. Not required when used via JVMOption. See examples in https://alvinalexander.com/blog/post/java/java-xmx-xms-memory-heap-size-control. Good luck.

JVMOption2:Xss2m

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Trusted Contributor.
Trusted Contributor.

Re: Segmentation fault - (core dumped) error when Service Manager Starts

Dear Jas1,

No luck. I tried with that also. still getting the same error.

JVMOption0:Xms512M
JVMOption1:Xmx1024M
JVMOption2:Xss2m
JVMOption3:XX:+HeapDumpOnOutOfMemoryError

Regards

HR

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Regular Contributor.. Regular Contributor..
Regular Contributor..

Re: Segmentation fault - (core dumped) error when Service Manager Starts

same problem.... any update about this? thnks

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Micro Focus Expert
Micro Focus Expert

Re: Segmentation fault - (core dumped) error when Service Manager Starts

What version of CentOS is this? Recently I solved a similar problem where RHEL 73 was upgraded to RHEL 75 and the kernel upgraded to 3.10.0-862.3.2.el7.x86_64. The segmentation fault errors began after this because the version of Java installed was jdk1.8.0_25. This version will not work with RHEL 75 and kernel 3.10.0-862.3.2.el7.x86_64. The resolution was to upgrade Java to a minimum of  jdk1.8.0_65 or higher. 

You should download the latest 32-bit Java and reset the symbolic link for Service Manager.

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