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Service Desk 4.5 SP32. java.lang.RuntimeException: java.net.UnknownHostException: qsdwapr1: unknown

Buenas tardes Ingenieros.

Tenemos un problema en Service Desk 4.5, SP32, nuestros programas que antes funcionaban bien utilizando el AP de la aplicación de repente tuvieron problemas y ya no se pudieron conectar al servidor y nos empezo a mandar el mensaje:

java.lang.RuntimeException: java.net.UnknownHostException: server1: unknown error
at com.hp.ifc.api.ApiORB.addSession(Unknown Source)
at com.hp.ifc.api.ApiSession.<init>(Unknown Source)
at com.hp.itsm.api.ApiSDSession.<init>(Unknown Source)

Fue de un momento para otro. Reiniciamos la aplicacio´n, la Base de Datos y sigue el problema y reitero, no se le ha movido a los programas nada y han trabajado meses muy bien,

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