Service Desk Ticket: SDW06580927
When attempting to access a Finance program, I am receiving the following error:
Cannot connect to the Citrix XenApp server.Protocol Driver error.
Any assistance would be appreciated! Thank you!
Re: Service Desk Ticket: SDW06580927
Don't think that has anything to do with Service Manager...
Sounds like Citrix isn't happy. Guess you're accessing via a web browser? are your java plug ins up to date? are you citrix plug ins up to date?