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Service Manager - Loading ci relationship using Connect It

Hi all,

I have to load configuration items and ci relationship from a csv.

For CIs I'm using 'UCMDBdevice' event and it works out fine.

For ci relations I'm using 'UCMDBcirel' event, but relations are notcreated. In log file this message appears:

"[(UCMDBcirelDst) UCMDBcirel] (16384) Error while processing event with Id 'c3011220b569539130920004'. No reason has been provided."

Where I'm wrong?

Best regards,

S.

SM version: 9.31 SP3

CIT version: 9.51

 

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Micro Focus Expert
Micro Focus Expert

Re: Service Manager - Loading ci relationship using Connect It

Hi, Lecci

I could help to check the error in SM log. Please enable rtm:3 and debugdbquery:999 in sm.ini, reproduce the issue for CI relationship, and send back sm.log to check.

Thanks

Desmond

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