Service Manager - Loading ci relationship using Connect It
I have to load configuration items and ci relationship from a csv.
For CIs I'm using 'UCMDBdevice' event and it works out fine.
For ci relations I'm using 'UCMDBcirel' event, but relations are notcreated. In log file this message appears:
"[(UCMDBcirelDst) UCMDBcirel] (16384) Error while processing event with Id 'c3011220b569539130920004'. No reason has been provided."
Where I'm wrong?
SM version: 9.31 SP3
CIT version: 9.51
Re: Service Manager - Loading ci relationship using Connect It
I could help to check the error in SM log. Please enable rtm:3 and debugdbquery:999 in sm.ini, reproduce the issue for CI relationship, and send back sm.log to check.