Service Manager and OMI Integration [Max dao_threadsperprocess reached]
I tried to make HP SM and HP OMI integration and all incidents opened correctly and integration done but after one week the tickets not opened in SM and i found this in SM Log:
Caused by: java.lang.RuntimeException: Max dao_threadsperprocess reached.
... 58 more
4536( 3632) 08/05/2015 13:41:51 JRTE E RESTful service exception:
com.hp.ov.sm.common.core.DAOException: Exception occurred doing Create
and the system will open the tickets after restarting service. I tried to change the value of
dao_threadsperprocess: 1000 in sm.ini but still the same behaviour . one week work and then stop oppening tickets until restart.
Technical Service Management Engineer