ALARMus Acclaimed Contributor.
Acclaimed Contributor.
100 views

Set list for "contact method" in SRC

In SRC when user fill tab "Contact Information" there is a field "Contact Method"

Where can i set\change it ?

0 Likes
1 Reply
ALARMus Acclaimed Contributor.
Acclaimed Contributor.

Re: Set list for "contact method" in SRC

Looks like SRC use GL with name="Callback Type"

list.variable=$G.callbackType

There is fields in there value.list={"e-mail"} and display.list={"e-mail"}

My issue was:

User in SRC select "contact method" - e-mail (single in list)

But there is no any notification for this user, bcuz in added interaction field callback.type=phone

0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.