Seting sla for catalog item
Hello! Please, help me with this question. I want to set SLA to service catalog. As written on inthernet resources i was create subscription for catalog item, attached sla on manage catalog item (tab agreements). but it is doesnt give me result. Help me please. reviewed all the resources on the Internet=((((
Please dont send me resources from internet: I saw it all
Any information appreciated!
Re: Seting sla for catalog item
it seems that the problem will be on the way that you have set up the times for the SLA, since they don't appear on the record, the condition is fine.
i will try first setting some small time intervals or periods for testing.
Hope this guides you in the right direction.
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