Absent Member.. Daniel Schwarz Absent Member..
Absent Member..
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Smart Search: IDOLRequest Error: Invalid or expired token

Hi,

since yesterday HPSM cannot connect to the httpconnector of Smart Search anymore. The sm.log shows that the token to authenticate HPSM against IDOL (to ensure we are not using the OEM version as a standalone) is invalid (or expired). Each connection try (5 minutes periods) is done with a new token.

9300( 5500) 01/13/2016 18:44:11 JS E IDOLRequest <?xml version='1.0' encoding='UTF-8' ?><autnresponse xmlns:autn='http://schemas.autonomy.com/aci/'><action>QUEUEINFO</action><response>ERROR</response><responsedata>
<error>
<errorid>HTTPCONNECTORQUEUEINFO-2147483377</errorid>
<rawerrorid>0x8000010F</rawerrorid>
<errorstring>Invalid or expired token: MTkyLjE2OC4xNjMuMTcxOjU2Nzg6RkVUQ0g6MTEwMDcyMDk0</errorstring>
<errorcode>ERROR</errorcode>
<errortime>13 Jan 16 18:44:11</errortime>
</error>
</responsedata></autnresponse>

9300( 5500) 01/13/2016 18:44:11 JS E IDOLRequest Error: Invalid or expired token: MTkyLjE2OC4xNjMuMTcxOjU2Nzg6RkVUQ0g6MTEwMDcyMDk0

9300( 5500) 01/13/2016 18:44:11 RAD E Cannot connect to Server: http://win-k4qcc611bqu:5678/

I have already restarted HPSM and IDOL's httpconnector. Any ideas?

 

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