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wcsoong Contributor.

Submit a request from Chatbot

Hi All,

SM 9.63 codeless

Base on document (below), when "chat request is timeout or no live chat assignment group is currently available" a submit request button is shown for user to submit a request,


1)we able to configure the timeout duration? 

2)when the user click on the submit request button are we able to customize it to open the catalog request page and not the submit a request page?





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