Support TIP: Which a type of search is used when multiple words are entered in KM search
In Service Manager (SM) 9.3, does SM knowledgebase search engine use logical multiplication (AND) or logical add (OR)
when multiple words are entered in the search knowledgebae field?
Neither them are used. Entered words in the search field are processed as phrase.
Since SM 9.30, Apache Solr is used for the knowledgebase search engine. Dismax query parser is used. Please refer the following.
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