Total Cost in Request Management shows dollar sign, I need the euro!

[Maurice vd Drie]

All,

On my quoutes, all costs are presented in $ .. I need it to be in Euros ..

So I checked:

- company record

- models

- operator profiles

- currency table

And all are defined to deal with the Euro, and still the $ sign is presented. Anyone any clue where I can change that?

Thanks!

Maurice

[Vadim Gorda]

Hello Maurice!

Go to Menu navigation->System administration->Base system configuration->Miscellaneous->System Information record. On the General tab set the Base currency for the system other then US Dollar and after that restart the service.

This should help.

Kudos appreciated.

[Maurice vd Drie]

Ha Vadim,

Thanks for you reply! But, as stated in my original post, company record was one of the items I checked (Base Currency is European Union Currency) .

any other thoughts maybe? I am running out of ideas ...

Thanks

Maurice

[Vadim Gorda]

Hello Maurice,

I did mentione not company record but System information record (or you mean company record under that?).

[Bablu_1]

Hi,

in addition to gorda answer ,system information currency will be overwritten by operator currency

so change it at both the places .

base system configration-->miss->system information record base sys currency and in operator file under

tab login chage the language of the operator  and retsart the service it will work.

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@Vadim Gorda wrote:

Hello Maurice,

I did mentione not company record but System information record (or you mean company record under that?).

---

[Maurice vd Drie]

Bablu, VAdim

This is what I originally checked :

So I checked:

- company record/system information record

- models

- operator profiles

- currency table

All is set to be European Currency, Dutch etc .... no luck ...

Any other thoughts?

thanks

Maurice

[Vadim Gorda]

Maurice,

I had not such problem in my practice as I was using default currenct. Have you tried to rase a case in HP support?

[Maurice vd Drie]

thanks vadim, good suggestion!

[Vadim Gorda]

Soz for not helping in solving it:(

[Maurice vd Drie]

#4633785562 is the support case.

NO worries Vadim, it will be solved ! i hope ..