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Unable to Search KnownError in Search Knowledgebase

Hi ,

 

I am unable to search the known error record . Please let me know

How to do search

 

Requirement

 

When indexing the KE databases from the Knowledge Search screen  unable to do a search on the fields listed below:

Repair Plan

Root Cause

Primary CI

Opended By (Fill button is not populating but the search works if you type it int)

Opened After

Priority

Impact

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Please let me know . If anyone has idea?
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